131 869

What to do when you need a tow

 

Nobody likes breaking down. It’s inconvenient and inevitably leads to an added expense.

One positive is that if you dial 131 TOW, your wait will be short and you know that a professional driver will be attending to you.

If you follow the below steps you can be assured of both a safe, and stress free experience.

 

  1. If possible try to pull your vehicle into a safe location.
  2. If this is not possible, please remain in the driver’s seat with your seatbelt fastened.
  3. Dial 131 TOW.
  4. Be sure to give your correct location and contact details.
  5. Inform the operator if your vehicle is lowered or is totally immobilized
  6. Remain calm.

 

If you are unsure of your location, there are a number of mobile phone apps that will provide you your GPS coordinate which can be converted to your location.


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